Film to Video, Film to DVD

To Bruce Mayfield:

Just read (for an hour or so) all the info (!!!) you provide on your website

So much info you give others deserves a big:

THANK YOU!

Andrea

Bruce

After the experience I had with the CD's -- We were married in 01 and a girlfriend did a cd of JPEGS for us as a gift. Wow I was surprised when three years later I couldn't open the CD to view my Wedding JPEGS. This was three years after we were married.

Sent: Thursday, June 28, 2007 2:55 AM
Subject: Great Job Bruce

Hello In New Mexico,

And thank you so very much for your exquisite work on my assorted films. I have received and viewed the finished DVD's you sent to my son and which have now found there way into my home in France. Having things digitally reproduced will allow me to cut and paste, provide my own special music, and of course insert a narration where called for. What a kick!

Please take this email to be the confirmation you need to complete the master tape and disks. When ready send them to my son in AZ. His address is:

(deleted)

Bruce you and your superb secretary (Edited: Business Manager), Carol, have a great thing going. I have found your work to be impeccable. I am here in France for the summer but were you to be here you would be drinking the best champagne in the land. Bet on it.

Signing off from France I remain your devout customer,

Lynn H. G.

Sent: Tuesday, June 19, 2007 7:19 PM
To: Bruce Mayfield

Carol,

Thanks for the phone message.

Please burn the additional four sets of DVDs at a cost of $xx. The check will go in the mail tomorrow (Wed).

Thanks, again, for the wonderful service.

tom m

Sent: Monday, June 04, 2007 8:47 AM
Subject: project

Bruce & company, I want to express my extreme gratitude for the
beautiful videos of our family. I am only waiting to hear from my
three brothers across the country when they receive these memories. I
am editing with my son-in-law for some of the older, living relatives.
I loved you website & incredible service. Please send my virgin
masters.

Forever grateful,

Susan K

Sent: Thursday, June 07, 2007 4:45 AM
Subject: project

Per attached notification, please burn the DVD copies and return all originals. A check was mailed to you earlier in the week for the balance due of $355.00. We are very pleased with the results of this project. Thanks for all your hard work.

Susan D

Westfield, MA 01085

Sent: Monday, May 14, 2007 7:23 AM

Subject: William. film to video project

Hi,

I have received the MiniDV Master Backups, my original film and the DVD’s you sent me in mid-April. I have tested the DVDs and they are all working well. Please send the “Virgin Masters” for these DVDs. I am extremely pleased with the work you have done on this project. Thanks!

Sincerely,

William P.

From: Steve
Sent: Wednesday, May 02, 2007 1:00 PM
Subject: Project

Bruce:

Confirming our phone conversation today: Please do not ship the movie film back upon completion of the project. You may dispose of the original film or use it for training purposes as you wish. I would only be trashing it on this end anyway, as the digital tape is the better keepsake.

Thank you and your staff for a job well done. Please buy them some pizza with the savings from the reduced shipping cost. (The check for the balance of $175 was mailed yesterday -- please do not send any refund, as I'd like to express my appreciation via the pizza.)

Thanks again. I shall be recommending your service to my friends and family.

Aloha,

Steve

Sent: Wednesday, April 25, 2007 5:39 PM
Subject: Received Masters

Carol - just a note to confirm receiving our "virgin"masters. Sounds like we are all set! Thanks so much to Bruce, you, and the "gang" for a job well done!!

Sincerely,

Tom J.

Sent: Monday, April 16, 2007 5:07 AM
Subject: Project

I received the first two confirmation videos and are very pleased with the results. You have done a great job! I am mailing a check today as requested in the amount of $400.00 to enable you to start on the next volumes. Thanks for all your hard work.

Sent: Wednesday, April 18, 2007 5:03 PM
Cc: Bruce Mayfield
Subject: Teresa, shipment received

Good Day, Bruce & Co.

Received the package today, tested the films in my camera, and everything is great!

go ahead with box #2.

We have treasured, quickly, the results and I am eager to scan in all my old photos, combine with this video and do digital scrapbooks for the kids!

As I mentioned, you will see some business come your way from relatives. In fact, they are talking about handing it to me to process with you, since we have the experience! Hope it happens soon, as there is "vintage" material of us in there as well! We are thrilled with the quality of the results and the extreme care and precautions you take with your customer's precious video. Please quote us on your web sit if you like.

Jim & Teresa

Glenwood, IA

Sent: Monday, April 02, 2007 8:33 PM
Subject: ship virgin master set

Hi Bruce,

I received dvds, backup minidv tape and original film. All of the dvds play and you may send to me the vmaster dv tape.

I want to thank you for the excellent work that you did for me, this is probably the nicest gift I could ever give to my wife and family. My daughter, who was only 9 months old in the film taken almost 26 years ago, viewed the first dvd and she told me “Dad, this ROCKS, and it has sound in all the places where it should be”. My wife and I viewed the dvd on her birthday, Feb 14^th, it was the first time we ever saw this film and we were very happy and tearful at the same time.

Thank you again Bruce for all your work and technical expertise in this project, we really appreciate the excellent job well done.

Sincerely,

Tom L.

Hello Bruce,

I received the first 2 DVD's today and I am delighted with the quality work you have done for me so far. Not only is your sizzle good, the steak is rare!

I see your quote below and am prepared to send you the balance of what I owe you at any time. Just say the word and tell me how much..

Again, Bruce, my highest plaudits for what you have returned to me so far.

>
> Sent: Sunday, March 04, 2007 9:56 PM
> To: 'Bruce Mayfield'
> Subject: thank you so much!
>
>
> Bruce and Carol:
>
> Thank you SO much for working so hard on the project for my father. I
> just thought I'd let you know that he passed away on Friday, February
> 23rd. I am SO thankful for you because I got the confirmation DVD and
> was able to share it with my father before he died. Thank God for
> that opportunity. Your rushing the project means so much to me,
> especially now because I had this opportunity.
>
> Thank you and God Bless you for your help! ;) Catherine

From: John M.
Sent: Monday, February 12, 2007 3:21 PM
Subject: Thanks

Not sure if this is the proper email address but I just wanted to say that everything turned out to be just as good (even better) as I had expected...thank you very much for the great service.

John M.

Sent: Tuesday, January 23, 2007 8:52 AM
To: Quotes from Film to Video
Subject: Re: order - FTVQ20FF8

BRUCE,

It's that pesky Lutheran preacher from out on the frozen plains of Kansas, checking in about my film to DVD order that we started back in 2006.

I hope this goofy winter hasn't chilled you too badly and that you made it through your Christmas rush. I'd like to see your part of the country at winter sometime.

Back in October you sent Vol. 1 of my order -- the first confirmation DVD -- in order to preserve the film with vinegar syndrome, and I couldn't be fore pleased with your work product!! I thank you sincerely.

We spoke once about my aunt who was dying of lung cancer in California; she passed away New Year's Eve. I was on the phone with her just before she went to heaven. She saw the DVD (I sent her a bootleg copy -- I hope that's ok!!). She wanted me to thank you personally and tell you how meaningful it was for to her to see her younger family days and happy times and to be able to view the films with her children and grandchildren at Christmas. I will be forever grateful to you!

...

I look forward to the next installment of DVDs whenever you can get them. Do you need more funds? I note that you have not cashed my first $300 check yet.

Thanks again, Bruce, for the kind, caring service.

Tom M.

Hi Bruce!

Thank you for your reply. Sorry, but I am neurotic by nature. I got Carl's message yesterday about the copies being mailed out on the 15th. And, I was very surprised to hear that the "Jones" project was finished as well.

I liked the background piano music you included in the DVD. For me, I feel a sense of lost innocence watching home movies from 8mm film. There's no sound but you can fill in the picture with your own memories. The music was just the right touch.

I referred your services to a couple of friends who saw part of our project. Once again, thank you so much.

Happy Holidays to you and yours.

Jennifer

Hi.

I’m thrilled with Volume 1 and UPS is in the process of trying to deliver Volume 2 to my home. I’ll probably just go pick up the package from them this week.

Meanwhile, I found more reels of film belonging to my parents, taken in the late 1940s. I have six or seven 25-foot reels of 8mm film (one is marked NG; perhaps this means “No Good”, but I thought I’d better send it on and let you confirm it.)

Option 2 worked fine for me, so maybe you could only quote me for that option. I’m sending you some more customers, too!

Thanks again.

Leslie J.

Bruce,

Got the last of the material from you--the "true" master tapes which are safely stored in my safe deposit box. Everything looks great. Thanks for a very professional job. It was a pleasure working with you.

...Gerry S.

Dear Mr. Mayfield,

You are to be commended for your professionalism, dedication, quality, and honor. The dvd that I recieved from you and your staff was a tremendous event for me and my family. We had not seen the 8mm films of the x-mas' that were taken when we were all so young. My brother and I were only 6 and 5 years old, and we have not seen these films in 40 years. It filled our hearts with emotion and our faces with smiles and laughter. Thank you so much for a job well done. An again for being so quick about it. I was thinking it would take a lot longer to get them back and here they are in just two weeks. I can't express just how much it means to all of us to have these films brought back into our lives.

Thank you so much. I/we will not hesitate to call on you again and to refer you to every one of our friends and family members. In these tying times, It is nice to know that there is still someone out there that we can trust with our priceless family treasures. Knowing that you care about your customers and your products is very reassuring.

Thank you so much

The Haleman Family

I will be mailing to you this coming week a check in the amount of $610 representing the total payoff amount. I wish to take this opportunity to thank yourself, Mr. Mayfield, and the other members of the staff for their fine work on my project. I have recommended your company to some of my friends who have 8mm film and wish to convert it to DVD...

I will miss dealing with your organization's group of superb professionals once my project is complete. Feel free to use this letter as a testimonial of your excellent service.

I have received the DV Master. Thanks for the great service. I would highly recommend your service to anyone. it is refreshing to do business with a company that does exactly what they say they will do.

-- Ken P., January 9th, 2007

Our old super-8 and 8mm film is, of course, irreplaceable. The actual material value of the film is very little but the value of the memories it contains cannot be measured.

These films are our treasure, and you and your team have demonstrated that you truly understand that. My family and I thank you for taking such good care of our treasures and being so diligent in converting them to DV. I have tried, in the past, converting some of the film myself using a projector box, but was disappointed in the results. I lost a level or two of overall quality in the images and could not avoid the flickering affect.

Your conversion has not compromised the images at all, even showing improvement in some aspects. There is no longer any "flicker" and the color is better than I expected.

You have insisted that we and you handle the old film with great care in transporting it to and from your facility. We now have it all, the original film, the mini-DV masters, and the DVDs, back in our hands.

I forgot to tell you that the DVD was absolutely AWESOME!!!!, My Father loved it and it took him back to the time when my Brother and I were children. I can not believe the clarity and quality of your work. I will definately refer you in the future to my colleagues.

THANKS AGAIN.

-- Lonnie J., January 4th, 2007

NOTE: We are just too busy to update testimonials until after Christmas. Thanks.

Dear Carol, Bruce, and everyone at film-to-video.

Thank you so much for your top quality transfer to video of our family home movies. The picture quality is excellent (although the film for one reel was poor, it was the film, not your transfer (the one time I didn't use Kodak processing)). And the music is quite moving - and fits so beautifully.

Please proceed in preparing the rest of the media. My family has asked me to do all our other reels - I estimate nearly 150-200 small reels, and several 5" or 7" reels - some regular 8. I'd like to do it in batches, rather than send you the complete set.

Your recommendations are welcome.

Thanks again!

-- Barney C., October 29th, 2006

Carol:

The last two DVD proodfs looks wonderful. Please proceed with burning the DVD copies. Thanks for your efforts in restoring this film, it brings back a lot of wonderful memories.

-- David B., October 28th, 2006

Hi, just wanted to tell you to go ahead and burn my dvd copies. Got the confirmation video. It was awesome. You guys are amazing! Thanks!

-- Rob S. October 27, 2006

Dear Bruce and Carol,

I received my DVD confirmation discs on Saturday, and had time to review them over the weekend. To say I was pleased with the results would be an understatement. I was amazed at the reproduction quality of the color and brightness for film conversion that in some cases is over 50 years old!

Please let this letter serve as my approval to proceed with finishing the project and find enclosed my check for $190.00 for the balance due.

My best regards and thanks for a job well done,

-- Carroll W., October 23, 2006

Your service and finished product is fantastic. I had a transfer mill convert all my movies to DVD and they did what I thought was a good job. Then I stumbled across your website. Your tutorial convinced me that I needed to have you re-do all my home movies (2 batches of over 50 reels each). There was no comparison to the quality you produced. The detail was so much finer, the colors were more vibrant, and I was shocked at how much film the transfer mill has cut from my finished product. If it had not been for your tutorial, I would have thought my Film-to-VHS-to-DVD was an archive and I would have lost so much of my precious memories.

Please give my thanks to Bruce for a remarkable job on the home movies to video. I am greatly appreciative of his talents. Best Regards,

Thank you for your service. I'm very pleased with your product and will not hesitate to recommend you to someone else. I'm looking forward to sharing the DVD's with my family.

Dear Bruce & Carol,

Many thanks for the special care you have taken to ensure delivery of the DVD-transfers and films (while preserving a backup master-copy) -- that is hugely thoughtful. Half of my grandfather's memoirs were lost since those precautions were not taken, so I am aware of what this level of attention to detail can mean to such treasures. The (first) box arrived just fine and, while we have not had a chance to review any of the videos, the first ("proof"-set) was great fun. Thank you all again, heartily. (And, of course, it okay now to send along the last set.)

We hope you have a great and gentle summer -- productive, but not harried, and with time to enjoy your families.

Thrilled is an understatement. How can I thank you and the technical staff at Film-to-Video enough? When we discovered over fifty reels of Super 8mm film shot in the 1960's and presumed lost for over 30 years, I wanted to convert this family treasure into a state-of-the-art media. Not just a DVD to pop into a player; but, true digital video to preserve the full fidelity of the original film in a format that could be combined with other media to create new memories.

I did my homework. First, I read your terrific tutorial. Then using my newfound knowledge, I called local shops. What a surprise. Sure they would convert my film to a DVD, but a master DV tape was out of the question. I also checked the web. I found do-it-yourself techniques to film off projected images ... forget it! And, I found other film conversion web sites. But, FTV won hands down. Only you provided a comprehensive explanation of repair, cleaning, conversion, and reproduction processes and services. My favorite is your "Dirty Little Secrets" section.

Today my original Super 8mm film is safe in a fireproof storage. Using my master mini-DV tapes I've started creating my own DVD projects for my family and friends. When I'm asked how I do it, I always give FTV a plug. I couldn't have done it without you.

As for comments on the video being what I expected, it actually wasn't... It was far better than anything I expected!!!

I put the DVD you guys made in and started watching and I noticed the clarity and colors immediately. I thought surely it couldn't be that different from the one my Dad had done last Christmas, so I threw in the DVD from the other folks. My jaw literally dropped when I saw the difference. I was (and still am) absolutely floored. He paid more for his film transfer and got a (this is the nice way of putting it) really crappy DVD out of it. I know this is what you guys said happens with transfer mills and that you said you hear this kind of thing all the time, but hear it from me, you guys are awesome!!! I'm thrilled!

I loved the background piano music. For me, I feel a sense of lost innocence watching home movies from 8mm film. There's no sound but you can fill in the picture with your own memories. The music was just the right touch. I referred your services to a couple of friends who saw part of the my project. Once again, thank you so much.

I have been very pleased with your service & product. Bruce is correct; your work is in a different universe than the usual film to DVD mills.

I am an extremely satisfied repeat customer. You did an excellent job on my 16mm several years ago. Feel free to use me as a reference. I know I was very nervous shipping my precious film to you the first time and would be happy to offer my experience to others.

It was a pleasure working with someone who did exactly what you said would be done. If you need a reference don't hesitate to use me.

I would like to say how pleased I am with the DVDs. I'm so happy that I decided to do this and am very lucky it was Bruce and Film-To-Video.com that I chose to handle it. Your company will come very highly recommended to everyone I know.

I just want you all to know that my family and I are thoroughly delighted at the quality of the transfer of our home made movie film to DVDs that your firm has accomplished. It was a very positive and rewarding experience dealing with a professional outfit such as yours and you can be assured that we will recommend your work to others we know who are also considering film transfer.

I must tell you that the results of this transfer are stupendous and beyond my wildest expectations. Please compliment your staff upon their fine work.

Thank you so much for your attention to my order. I know you must be horribly busy with other requests but you've made me feel like my order is the most important one you have. Bruce's "philosophy" regarding home movies and their preservation is what initially impressed me about your company; your attention to customer service reinforces that mindset. You've kept me informed every step of the way and your (and Bruce's) thoroughness is greatly appreciated.

Everyone has memories of the past but these old home movies represent a physical manifestation of those memories that allows us to pass them on to others; it allows future generations to truly see things through our eyes. Because of that, they are precious to their owners and I thank you for treating them with the same respect that we feel for these irreplaceable items.

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